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Return Policy and Cancellation refund policy.

Return Policy

The wingscostume online store accepts return of wings and refunds money under the following conditions:

  1. The wings are created only after your purchase individually for you, we accept the cancellation of the purchase only until your parcel is sent. If the parcel is sent, it will be impossible to cancel the purchase.
  2. If the wings did not fit you, you can return them back and request a refund. A refund will be made only after the wings return to us, as we need to make sure that you have sent exactly what you bought from us. Also, all the costs of returning the parcel are paid by the buyer.
  3. The carrier indicates the approximate delivery date, sometimes there may be delays in delivery for various reasons, it does not depend on us. Please take this into account when placing an order.

You can track the status of the package location on the Russian Post website www.pochta.ru

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